BodyMetrix Software YSC: Track Wrestling Sign-In Problems

BodyMetrix connects to Track Wrestling (a FloSports service) to import your teams and rosters. Sign-in happens in your web browser, so BodyMetrix never sees your Track Wrestling password.

The sign-in page didn't appear
When you click Connect Track Wrestling, the sign-in page opens in your computer's default web browser. Check whether the browser opened behind BodyMetrix.

I closed the browser or stopped partway through
Click Cancel sign-in in BodyMetrix, or wait for the sign-in to time out on its own. Then click Connect Track Wrestling again.

I can't sign in to Track Wrestling, or my team isn't in the list
Your Track Wrestling account and team access are managed outside BodyMetrix. The team list shows only the teams your account is authorized for. For login problems or missing teams, follow the process set by your State Athletic Association.

I linked the wrong Track Wrestling account
An admin can unlink it under Setup > User Management. Then sign in again with the correct account. See BodyMetrix Software YSC: Add Coaches and Staff as Users.

I see error code CONN-104
Your network may be blocking the roster service. The sign-in may also fail in your browser if the same network blocks it. See Connection Problem Error Codes, then open a support case with the code and your IT contact's name and email.

For IT teams: sign-in completes through a temporary local redirect on 127.0.0.1, on the computer itself. See the BodyMetrix IT Installation Guide.

Still stuck? Open a support case at bodymetrix.com/pages/contact-support-form and choose Software & App Support. Include a screenshot of any error.